Linon Home Decor Consumer Complaints All Reviews

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Linon Home Decor Reviews

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  • Anna 5 Shelf Bookcase



    We ordered and put together with no instructions but pictures?! Pre-drilled and as we screwed the screws, couple of them went the wrong way and split the wood.There are few scratches they used a marker to cover the mishaps and there were a couple of big cracks. We worked with this company who we bought from and they shipped us another one and this one was even worse! We will NEVER again order any thing from Linon. They're garbage! More...
    (Furniture)
    Cynnamama's Picture   Cynnamama    0 Comments   Comments
  • Horrible Products!



    First off: people looking into buying something from this company, don't! This isn't just a couple of people ... this happens all the time! I bought these trays as a Christmas gift (for the family) ... and they are supposed to be the "top of the line" tv trays. They have the fancy marble top and nice wood. Well ... I would've been better off if I didn't buy the most expensive trays there. The saying, "You get what you pay for it," isn't necessarily true. The first time we used them ... we were opening the one up and the wood just snapped... More...
    (Furniture)
    codeman1703's Picture   codeman1703    0 Comments   Comments
  • Broken jewelry armoire



    I have tried countless times to get an email sent with the damages to our product the emails just get sent back to us.I tried many times to call and they told me to hold just to leave a message.Well guess what ...the mailbox was full.So now I have put it in writing to them and if I don't get an answer from someone really soon...It will be taken back to Target for a refund.I am tired of waiting More...
    (Furniture)
    ranbon87's Picture   ranbon87    0 Comments   Comments
  • BROKEN PARTS



    I recently purchased the Five Shelf BookCase, item number #66525DO-01-KD CHESTNUT DPCI #249-14-0009. After opening,organizing and inspecting the parts I noticed that both side panels had cracks in them. The cracks would make it impossible to put the bookcase together. The panels will need to be replaced. I saw on the Assembly Instructions booklet that I am to contact Linon Customer Service prior to returning the item to the store. I tried by phone but was put on hold for such a long time that I begin to use the E-mail address provide to contact the company. Please advise me on... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    shea's Picture   shea    1 Comments   Comments
  • Very Bad Customer Support



    DO NOT BUY ANY LINON HOME DECOR PRODUCTS!!!!!!!! BAD PRODUCT, SUPPORT, AND SERVICE! No one from this company returns phone calls, faxes, or emails. I purchased three book cases by Linon Home Decor at Target and two of them had several broken parts. I followed instructions to get these parts replaced and had no luck. After several phone calls, emails, and faxes I final got through and spoke with Victor ---he promised replacement parts in two business days, several weeks later I'm still with out parts and no return calls, emails, and faxes from Victor or Linon Home Decor. This really... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    CGRECO1's Picture   CGRECO1    5 Comments   Comments
  • Deplorable Customer Service



    I purchased two bookcases from Target which were manufactured by Linon Home Decor. One of the bookcase assembly kits did not include a critical part, so following the instructions in the booklet, I faxed in a request for a replacement part. And there it went into a BLACK HOLE. I followed up via phone, via email, via fax and when someone finally got back to me two weeks later (imagine having a half-put-together bookcase in your living room for TWO WEEKS?), instead of helping me, "Victor" in "Customer Service" asked for a proof of purchase receipt. As if people... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    ajdoherty's Picture   ajdoherty    1 Comments   Comments


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