Linon Home Decor Support Tickets All Reviews

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Linon Home Decor Reviews

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  • Townsend Stools Problem:



    To Whom It May Concern: Have left 3 messages (with an "Ebony), but no return calls, so am trying this route. I purchased four "Townsend Adjustable Stools" (# 032282MTL-01-KD-U). I had problems with several of the stool seats themselves (Part #2), with rust, or the black paint being scratched from the actual seat itself. Your directions say to contact your Company before returning stools. I would like to request a call back (215-287-3853) or that you send me replaced stool seats for the defective ones. I would appreciate a prompt answer to this email please. Thank you!... More...
    (Repair Services)
  • missing instructions



    I had purchased a dining nook set about a year ago and got busy; so I am just now getting it out of storage to assemble it. It appears the parts are there but there are no instructions. I attempted to fill out a form on their website but repeatedly got an error message, and no luck with the customer service phone number. I would love if i could just get a copy of the instructions for the Mission nook corner set, # 90306c137-a-kd-u emailed to me at Katieking72@yahoo.com Thanks! More...
    (Furniture)
  • Granite top kitchen cart



    In my box I received two left hand glidders for the drawer...I need a RIGHT hand piece. I purchased the Linon Product Granite Top Kitchen Cart #46460WALGT-01KD-U #464600Oakgr01 from Shopko in Pipestone Minnesota on Wednesday, September 2, 2015. I could not find a number for this item...but I cannot put the drawer in without the Right Hand piece. Please mail to Marilyn Flanagan P O Box 397 Pipestone MN 56164. Will be waiting for this piece within the week to 10 days or will contact the Attorney General's office for further help. My email address is fox11_93@msn.com and will expect... More...
    (Furniture)
  • replacement parts



    I ordered a set of nesting tables and some of the pieces are damaged. The instructions from the company say to call or go online to order these parts. I have placed a phone call and had to leave a message but was directed to a web site for consumer support. There is absolutely nothing on the website to help with replacement parts. I then contacted JC Penny where I purchased the tables and they only had the same useless info I already had access to. I find it odd that even the store selling their furniture can't get any info either. I am sorry I purchased these but since it was... More...
    (Furniture)
  • replacement parts



    Linton kitchen island with granite top #44037WENGE-01-KD-U 3 parts are defective and need replaced: #11 drawer face panel One pre-drilled hole is messed up and screw won't work on it. #7 middle wood glide is split #3 granite top has a 4" scratch on it Calls to Linon aren't being accepted, their website ISN't responding either... I bought this item 72 hours ago from Boscov's More...
    (Furniture)
  • Missing Instruction Manual and party



    This is my second time requesting that a replacement instruction manual and washer piece be sent to me. I purchased a Darlington Vanity Set by Linon Home Decor from Bed, Bath & Beyond on Dec 30th 2012 and the instruction manual was missing. I submitted a request to the Linon website and I have yet to receive any resolution to this matter. I was hoping that I won't experience some of the unfortunate response or lack thereof that others have received from Linon, but right now it's looking like I will. Please send me an instruction manual, so that I may actually assemble... More...
    (Furniture)
  • Damaged lid to armoire



    I received my Linon jewelry armoire through Walmart a week or so before Xmas. I put it together and when I took out the lid with mirror to place last I noticed the corner was crushed on the front, and another chip of wood on front of lid. I took a few pictures...tried to contact Linon via 1-800-262-1852 which was listed in instruction booklet. The only reply you get ever, is a recording that tells you to go to Linon.com for order spare parts and to fill out order form. There is no legitimate Linon.com website.....there is no order form. This company is horrible and if I had known I never... More...
    (Furniture)
  • replacement part



    I have contacted Linon Home Decor regarding a defected piece to a tabvle set I purchased. Atfer not being able to contact them by phone-I emailed them for a replacement part. I have still not received anything which is almost a month ago. I have included the following email correspondence which was sent. Can you please help? From: consumersupport@linon.com Subject: Thank you for contacting Linon Home Décor Products! Your e-mail has been received and will be reviewed. We here at Linon Home Décor Products, Inc. take our jobs seriously, and we will get back to you as soon... More...
    (Furniture)
  • BROKEN BOOKCASE



    I purchased the 5 shelf bookcase for my granddaughter's bedroom (who recently came to live with me because of famiy issues). After opening I notice that both side panels were cracked, this makes this item unusable. The side panels hold the book case together. I am on a very very tight budget, so I don't have a $100 to run out and purchase another one for her. Trying to make her enviroment as confortable as possible I was heart broken. I became even more distrubed when I was not able to speak to a real person after calling the toll free number provided. I work very hard to earn... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)


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