Linon Home Decor Support Ticket

Townsend Stools Problem:

Created By: swamp19's Picture swamp19 Last Reply: swamp19's Picture swamp19
Priority Level: [High] Status: [Open]
Created: 8 months ago Last Updated: 8 months ago
Department: N/A Replies: 0

To Whom It May Concern:
Have left 3 messages (with an "Ebony), but no return calls, so am trying this route.
I purchased four "Townsend Adjustable Stools" (# 032282MTL-01-KD-U).
I had problems with several of the stool seats themselves (Part #2), with rust, or the black paint being scratched from the actual seat itself.
Your directions say to contact your Company before returning stools. I would like to request a call back (215-287-3853) or that you send me replaced stool seats for the defective ones.
I would appreciate a prompt answer to this email please. Thank you!
Barry Minnick


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